The repair-shop time drain, solved. Automatic SMS updates at every stage, job tickets you can find in seconds, and parts reserved before you start.
Create a ticket at intake, update the status as you work, and find any job in seconds when the customer calls.
Know exactly which parts you have, reserve them against jobs, and reorder before you run out mid-repair.
"Your device is ready" goes out by SMS the moment you mark a job done, from the built-in SMS gateway.
Customers get an SMS at every stage: received, diagnosing, waiting for parts, ready. Your phone stays free for real work.
Open the job, and the parts you need are reserved from stock. No more discovering mid-repair that the part was sold.
Send the estimate by SMS with a price. Customer replies to approve, and the job moves forward the same hour.
The same laptop back again? Every past repair, part used, and payment is on one screen at intake.
Most tools solve one slice and leave you stitching the rest together with plugins and spreadsheets. oZone Desk is the whole thing in one place, made for how businesses here actually sell.
POS, online store, stock, orders, CRM, HR and payroll all share one database. Enter a sale once and every screen updates together.
Send order updates, payment reminders and offers straight from the platform. No separate SMS provider and no extra login to manage.
PayHere, Koko and Mint Pay for checkout, CityPak, Fardar and Koobiyo for delivery. Wired in from the start, not a plugin you hunt for.
Demand forecasts, low-stock alerts and sales insights in plain language. No data team needed, it works the day you switch on.
Stop juggling five vendors who each blame the other when something breaks. One partner owns your whole setup and answers when you call.
Follow the guided setup yourself for free, or let our team migrate your products, stock and customers and train your staff for you.
Old-style software sits on one computer and ages fast. A cloud platform grows with your business and never falls behind.
Start where you are, upgrade when you grow. No long-term contracts, cancel anytime.
For new businesses selling from one location, online and offline.
For growing businesses with more than one branch and a real team.
The full oZone Desk platform with AI built into every module.
Business & Enterprise pricing is tailored to your setup. No long-term contracts · Easy upgrades · Cancel anytime
Yes. Every job gets a ticket with device details, status and the assigned technician, from booked in to ready for collection.
Parts are tracked as stock and deducted from a job when used, so you always know what to reorder and what each repair really cost.
The SMS gateway messages customers when a repair is diagnosed, ready or waiting on approval, which cuts the "is it done yet?" calls.
Create a quote for parts and labour, get the customer to approve it, then convert it to an invoice on completion.
Answer three quick questions and our assistant will suggest the right package, or book a free demo with our team.